General Solutions to Lift Chair Problems

Posted by Administrator on 10/24/2011 to * PROBLEM / SOLUTION

Lift Chair Problems and Possible Causes or Items to Check:


ProblemPossible Solutions
1. The following problems can be caused by the scissors being bent, broken or loose (working themselves loose over time).Many issues can be remedied by tightening or replacing the bent scissors*
    * Making a clicking noise    * Also Check motor
    * Lift Chair is dropping   
    * Footrest is not closing all the way    * Chaise pad may be caught
    * Chair is making a popping noise 
    * Chair has one side touching the floor first    * Also check T-Bar and electrical connections
       * Also check rubber bumpers
2. Chair is sitting crooked  
     * Seat foam has broken down due to user favoring one side    * Check scissors bolts, ground level or rubber bumpers
3. Lift Chair has stopped working    * Check all electrical connections, replace either motor, hand control or transformer. See document also.
*Scissors Tightening
            Always loosen outer nut first before tightening inside nut. Once inside is tight, then tighten outside nut snug to inside nut.
T-Bar Replacement
            Gap should be 3/16 in close position. T0bar wings should be mounted 1/4 from edge of seat rail closest to seat springs


Date: 3/30/2012 12:54:32 PM
my mom has a pride gl358mgteb sn. L4707903111F20 .. It raised all the way up and won't go down.. The motor makes a clicking sound when you move the switch down.. Any advice?
Date: 4/6/2012 4:10:09 PM
john newsom
my mom has a ALC lift chair that needs the "t bar" frame piece replaced due to it being bent. ALC is no longer in business and need replacement parts for her chair. Model number is Q0972 serial number is 1234689160.
Date: 7/28/2012 8:05:25 AM
rob owens
have a pride lift chair and it drops sometimes going to up position what could that be.
Date: 7/30/2012 11:16:31 AM
Any questions that cannot be answered above, feel free to contact us to resolve your problem. 866-380-6613
Date: 7/25/2013
Sean Mc Carthy
Okin lift chair. Recently the lift chair has stopped working. I purchased a new transformer from amazon but that does not seem to be the solution. When I plug in the transformer it makes a clicking sound. The chair is a couple of years old so maybe its the motor.
Date: 7/25/2013
The clicking sound typically indicates a stripped gear in the motor. A new motor should solve your problem. Feel free to contact us to resolve your problem.
Date: 8/8/2013
Dwight Libby
Hello we have a power lift chair..with an okin delta drive actuator.3R0092-3R3754.It is making a clicking sound when I get it to the up position ..does this mean that I need a new motor or can this be greased/oiled or lubed. thank you
Date: 8/30/2013
janet walls
I have an okin electric recliner SP2-B. I bought it used 4 years ago. the problem is that it rose by itself to the fully upright position and won't go down. the hand control felt warm to touch but had now cooled down since no supply to it. there is a green light that comes on the power supply black box but no light to the hand controls. I turned it off for hald hr to see if it will reset but no luck. I will be going to store to see if 2 9-volt batteries will work at least to lower it, but any suggestions if that won't work and what you think might be you the parts if you suggest a part and how much?
Date: 1/13/2014
Cynthia Monfee
My mom has a lift chair, and in a nursing home. I don,t have the model at the moment. The lights are working on the remote and on the box that sits on the floor but it will not do anything.Any suggestions
Date: 1/17/2014
Bryan Warner
The lift chair moves much slower than in the beginning. It will not lift as far back as it once did. I am assuming the motor is going out, instead of any of the other components. Any thoughts on this ?
Date: 4/26/2014
Tristian Moeller
I don't know what to do with mine, because I have a lift chair that isn't un-reclining.
Date: 6/22/2014
Shirley Wiram
Seems to be wood footrest grating against attachment bolts and making noise when going up or down. I purchased this from a 80 year old lady whose husband died from ALS. She said he only used it about 3 times because she had to lift him and could not. Finally finding one that was actually new except it has sat unused for 2 years that I could afford I am really disappointed. I did not hear the noise at her house but now it's always there. What can I do?
Date: 8/3/2014
Frank Rogers
The plastic bracket on the motor housing (where the lift bar attaches) is weakening and the pin now slips out when trying to recline the chair. Not sure if it is suppose to be open ended or if it's broke, but the pin slips through. Is there a way to fix this>
Date: 10/23/2014
Frank O'Connor
I have Okin recliner. It made a lot noise when moving loudest when going to the upright position. I laid the chair on it's side to lube the moving parts with WD-40. I moved the chair mechanism with the control switch. It was in the almost full extended position when I stopped. Did the lube job tried to put the chair in the up position and now it will not respond to the switch commands. I checked all the connections and there is power to the control box. Not sure what to look for next. Can I use a paper clip as a probe to meter the rest of the system? The probes on the meter are to big for the connections. Any suggestions? Thank you, Frank
Date: 2/17/2015
Terri D
We have an Okin Deltadrive lift hair. It lifted up but now it will not go down. We bought this at a 2nd hand store so we don't have a manual to refer to....any ideas on how to get it down? Thanks!
Date: 2/25/2015
I have my mom's lift chair so I'm not sure of the model.It raises up and down just fine,but when you raise it the right side of the footrest is crooked,then when youlwer it,it makes a popping sound.Any suggestions I would love to fix it for sentimental reasons.
Date: 3/29/2015
This is a general question. My 94 year old mom wants to review lift chairs; however, she wants to know if she is in the chair and the power goes out how does she get out? She lives alone and only has helpers in on certain hours. Can they be adjusted manually and if so how easily.
Date: 4/30/2015
To the woman with a 94 year old mom using one of these lift chairs. I purchased a used life chair that was missing the power cord with the transformer, (I think it's called). I ordered a power cord that had a battery back up in case of power failure, because I am physically limited and would not be able to get out of my chair.
Date: 5/12/2015
John jackson
Hello we have a power lift chair..with an okin Betadrive actuator po102377 sn1201014955.It is making a clicking sound when going up position quite going down..does this mean that I need a new motor or can this be greased/oiled or lubed. thank you
Date: 6/5/2015
I have a pinacle stair lift and when you turn on the power it beeps one time and green light flash but green light will not stay on
Date: 6/5/2015
I have a pinacle stair lift and when you turn on the power it beeps one time and green light flash but green light will not stay on
Date: 6/27/2015
Diana Ceccardi
Hello, I have a lazboy lift chair with a Deltadrive motor. The chair will go up but not back down. It makes a clicking sound when I try to make it go down... I changed the 9 volt batteries ( I had read to do that on another blog) Can you please direct me. :-) Thanks, Diana
Date: 8/18/2015
Alfonso Vitela
my mother haves the golden tech. chair with duel okin motors, the chair stopped working found that the plastic spindle was broken, I replaced the part, now the chair moves all the way up and down, it reclines so the motors are working, but for some reason the foot rest will not move up or down, it can be moved easily by hand, also replaced the hand control with no change, help, thank you
Date: 11/6/2015
I have a berkline with model number jct 31x00L p/n1 rm260126 It is in the down position. It will move a about 5 inches to the up position but then stops. I looked for bent parts but did not see any. Do you have any suggestions to fix the problem? Mark
Date: 11/28/2015
Edward guido
Lift chair goes up, but will not go back down.
Date: 11/28/2015
Edward guido
Lift chair goes up, but will not go back down.
Date: 12/19/2015
Sunshine Arfman
I don't know the brand but is there a way to lower the chair closer to the floor her feet can't touch the floor
Date: 1/7/2016
howard kimmel
chair stop working the remote dont even light has power 2 the unit were cord plugs in 2 wall eny ideas dont make no sounds
Date: 1/29/2016
Jean McBride
My old lift chair went up but it won"t come down? What can I do? Its a Pride. Checked fuse box & outlet.
Date: 1/29/2016
Jean McBride
My old lift chair went up but it won"t come down? What can I do? Its a Pride. Checked fuse box & outlet. I dropped a pen init a couple months ago and never found it. Could there be any connection?
Date: 2/14/2016
Does anyone know how to release the foot rest on an electric lift chair
Date: 3/21/2016
chair will not go down
Date: 4/26/2016
That sounds awful. You should contact Pride's customer service and ask if there is a solution to your problem. They might be able to help you with the seat. Good luck!
Date: 4/26/2016
melissa runkle
I have a Pride lift chair lc158 medium. I've had it for about a month. It hurts my tail bone and bottom. I've used special cushions of all kind and an inner tube cushion. Nothing is working. Even my husband's bottom hurt. I tried it out at the store, but didn't sit in it for half an hour. If I had, I would not have bought it. Now we have a $700 chair that is for the cats to sleep on.

Add Comment